Our Reviews
Marlon A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/25/2026
Good and speedy service
CANDIE LIGHTSEY
5/26/2026
Thank you for the great review! We’re pleased to hear you received good, speedy service during your visit. Your support is greatly appreciated, and we hope to welcome you back again soon!
CALERA, AL
Curtis P|2026 Chevrolet Traverse
Confirmed Service Customer
5/25/2026
Candie kept me informed and the work was timely! Excellent.
CANDIE LIGHTSEY
5/26/2026
We truly appreciate your great feedback! It’s wonderful to hear Candie kept you well informed and ensured the work was completed in a timely manner. Thank you for your support, and we hope to assist you again soon!
CALERA, AL
Beatrice W|2019 GMC Yukon
Confirmed Service Customer
5/29/2026
Service was great!
CANDIE LIGHTSEY
5/30/2026
We appreciate the wonderful feedback. It's great to hear your service experience met your expectations. We look forward to serving you again soon.
BIRMINGHAM, AL
Yashica Y|2024 Chevrolet Trax
Confirmed Service Customer
6/1/2026
I arrived and was immediately checked in and my technician was Richard. He was very friendly, professional and courteous. My wait time was average. He made sure all my settings was reset and it was a very painless process.
RICHARD SMITH
6/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
NANCY A|2026 Chevrolet Equinox
Confirmed Sales Customer
6/8/2026
Easy with EC!!!! She was wonderful and I LOVE my new Equinox!!!!! Drives great and many special features!!! A great special experience in every way💞💞💞💞
GEORGE J
6/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out Enjoy your new ride!
MOUNTAIN BRK, AL
Eric H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Great service
RICHARD SMITH
6/13/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
Michael C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/15/2026
I was in and out in no time and taking care of the right way
RICHARD SMITH
6/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. If you have any further questions, please give us a call. We're always happy to help!
MC CALLA, AL
Chip P|2025 Chevrolet Suburban 1500
Confirmed Service Customer
6/15/2026
I took the 2025 Suburban in for oil change and tire rotation. With an appointment, it took 1 hr. 45 mim. A charge for Full Cleaner was added to the fill that I did not authorize. There were several "recommended" adds that were not called for in the manual, including new air filter that was showing 75% life remaining on the computer. When the car was returned, there was grease on the seat, arm rest and door panel. It was cleaned, but that was a further delay.
CANDIE LIGHTSEY
6/17/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MOUNTAIN BOOK, AL
Jesse T|2017 GMC Terrain
Confirmed Service Customer
5/25/2026
Not to go my truck is still doing the same thing it was doing before service
CANDIE LIGHTSEY
5/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Gregory J|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/1/2026
My services lady didn't Greet me at all! I had wait on her when first got there and when I came back to pickup my truck. The prices are ridiculous and I really felt that I was way over charged for the services. The next time I need any services done I will looking some where else.
LUCI LIGHTSEY
6/2/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MONTEVALLO, AL
Kim S|2025 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
I wasn’t expecting it to take as long as it did for my oil change and tire rotation. Appt was at 7:00 and the oil change completed around 8:40 then it had a recall which I was happy to get done since I drive in from Jasper. Staff is always nice and professional
LUCI LIGHTSEY
6/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
JASPER, AL
Jeffery H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/10/2026
Ease of service and great staff
LUCI LIGHTSEY
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SUMMITON, AL
Besaudra H|2024 Chevrolet Blazer
Confirmed Service Customer
6/15/2026
Always great service. Very polite and professional
RICHARD SMITH
6/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
REFORM, AL
Cameron M|2025 Chevrolet Malibu
Confirmed Service Customer
6/17/2026
Good
JUSTIN SMITH
6/18/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BIRMINGHAM, AL
Natasha C|2021 Chevrolet Suburban
Confirmed Service Customer
6/17/2026
Fast smooth exp
LUCI LIGHTSEY
6/17/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BIRMINGHAM, AL
Victor W|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
5/23/2026
Always a great experience dealing with Edwards.
RICHARD SMITH
5/24/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
VESTAVIA HILLS, AL
JERMANE M|2026 Chevrolet Trax
Confirmed Sales Customer
5/27/2026
It was a wonderful experience!!!
MICHAEL J
5/28/2026
Hi, we are very happy we could provide you with a wonderful experience! If you have any further questions, please give us a call. We're always happy to help!
MAYLENE, AL
Michael N|2025 Chevrolet Trax
Confirmed Service Customer
5/29/2026
Friendly, knowledgeable and professional staff.
LUCI LIGHTSEY
5/30/2026
Thank you for the kind review. Our team takes pride in providing knowledgeable, professional, and friendly service, and we're delighted that was reflected in your experience. We hope to see you again soon.
BIRMINGHAM, AL
Derrick S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/14/2026
I got an oil change and tires rotation. Everything was great but, when I got home I notice one of my tires are missing a green cap that goes one the stem.
BIRMINGHAM, AL
James N|2024 Chevrolet Traverse
Confirmed Service Customer
6/18/2026
Great service and kind attitudes
JUSTIN SMITH
6/19/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
TRUSSVILLE, AL
Kentress D|2024 Chevrolet Traverse
Confirmed Service Customer
6/18/2026
The service associate, Lucy, was professional, concise, and kept me updated during the process.
LUCI LIGHTSEY
6/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
Martis P|2019 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
Fantastic service. Fixed and done quickly and no issues! Very courteous.
LUCI LIGHTSEY
6/25/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
HOOVER, AL
JONDA S|2026 Chevrolet Trax
Confirmed Sales Customer
6/29/2026
If you're looking for a dealership that truly communicates well and treats you with kindness, I highly recommend Edwards Chevrolet Downtown. I recently purchased a new 2026 Chevy Trax, and the entire experience exceeded my expectations. **Thad Cole** made the buying process feel simple and straightforward from the very beginning. He was incredibly patient with my situation since I needed the vehicle delivered instead of spending an entire day at the dealership. **Thad** was always quick to respond to my questions, kept me updated throughout the process, and made everything as convenient as possible. **Terrance Wray** helped make sure everything stayed on track behind the scenes, and **Terrance** made sure my vehicle was delivered on time and with great care. The delivery itself went smoothly, the delivery fee was very reasonable, and the drivers were down-to-earth, patient, and took the time to walk through all of the paperwork with me. When it came time to finalize everything, **Joseph** in finance explained the paperwork and warranty options clearly without making me feel pressured. I also appreciated that the price of my Trax matched exactly what I had seen on the website when I first started researching, so there were no last-minute surprises. **Joseph** made the financing process quick, easy to understand, and efficient, which I really appreciated. From beginning to end, everyone I worked with was friendly, professional, and quick to communicate. My new 2026 Chevy Trax has been driving great, and I absolutely love it. Thank you to Thad, Terrance, Joseph, and the entire team at Edwards Chevrolet Downtown for making this such an easy and enjoyable car-buying experience. I would definitely recommend them to anyone looking for a new vehicle.
THADDEUS COLE
7/1/2026
Thank you for sharing your experience. We’re very happy to hear that your purchase of the 2026 Chevrolet Trax went smoothly and that the team was able to support you throughout the process. It’s great to know that communication, delivery, and financing all met your expectations and made the experience convenient and stress-free. We truly appreciate your recommendation and thank you for choosing us.
SELMA, AL
Tyrine M|2019 Chevrolet Impala
Confirmed Service Customer
5/26/2026
The service was good but I wish the wait was a lil shorter. It took to long just for a oil change
LUCI LIGHTSEY
5/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALABASTER, AL
Leslie W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2026
Very professional
JUSTIN SMITH
5/27/2026
Thank you so much for taking a moment to share your feedback. We are pleased to hear that you found our team to be very professional during your time with us. We look forward to assisting you again in the future.
FULTONDALE, AL
JEFFREY R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/30/2026
Great all around, that’s why I’m a repeat customer.
HUEYTOWN, AL
Steven T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Had an appointment for a oil change. I got there early and it was two hours after my appointment time before they even started. Apparently appointment time does not matter.
JUSTIN SMITH
6/13/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Coker, AL
EDWIN D|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/22/2026
Everyone was great. The salesperson couldn’t have been better. I knew my numbers going in and didn’t have to haggle. I will recommend Edwards to my friends.
EC ALEXANDER
6/25/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
TRUSSVILLE, AL
Benita W|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/22/2026
I came in for scheduled maintenance. I was able to make an appointment ahead of time and Rick was thorough in keeping me informed on everything I needed. The mechanics are great and have things done in a timely fashion. As always I get a few minutes to talk with my sales rep Veronica. She just asks how I’m enjoying my car. I’m so pleased I tell people who stop me and ask about the car to go to Edwards because Veronica is the most knowledgeable person in EVs I’ve met. I live closer to Dewy Barber Chevrolet but I know I got the BEST deal and a continued relationship at Edwards.
RICHARD SMITH
6/25/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
Gardendale, AL
Arthur J|2015 Chevrolet Suburban
Confirmed Service Customer
6/26/2026
Quick service turnaround, quality work. Rick Smith is a great service advisor. Thanks.
RICHARD SMITH
6/28/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BIRMINGHAM, AL
Terry C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2026
I scheduled my appointment online. I arrived at the appointed time and left my truck. The service advisor called me to update the needed maintenance which I approved. The service advisor called me once all maintenance items were completed. I returned to the dealership, paid my bill and was on my way in just a few minutes.
RICHARD SMITH
5/29/2026
Thank you for sharing your detailed experience. We're pleased that the online scheduling process, communication throughout the service, and efficient pickup made everything convenient and hassle-free. We appreciate your trust in our team.
MORRIS, AL
George T|2025 Chevrolet Tahoe
Confirmed Service Customer
5/28/2026
EC is the best
RON TOELKEN
5/29/2026
We greatly appreciate your enthusiastic feedback. Knowing you hold us in such high regard is truly rewarding. Thank you for your confidence, and we look forward to your next visit.
BIRMINGHAM, AL
Rest H|2019 Chevrolet Tahoe
Confirmed Service Customer
5/28/2026
Ron, Luci and shuttle driver Daniel were great. My car was in for new tires and alignment. In and out within the day. Thank you Edwards Chevrolet.
LUCI LIGHTSEY
5/29/2026
We sincerely appreciate your thoughtful review. Ron, Luci, and Daniel will be pleased to hear their efforts helped make your tire and alignment service efficient and enjoyable. Thank you for choosing us for your vehicle care.
BIRMINGHAM, AL
Benjamin J|2021 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Awesome
JUSTIN SMITH
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ADAMSVILLE, AL
RICHARD W|2026 Chevrolet Trax
Confirmed Sales Customer
6/15/2026
All the team players was exceptional. Very courteous and the hospitality was just like family. Highly recommend for all my auto needs. My future vehicles will come from EDWARD CHEVROLET. MR HOLDMAN GEORGE AND JOSEPH ARE A WINNING TEAM. THANKS AGAIN.
JONATHAN M
6/17/2026
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FULTONDALE, AL
Gevone M|2006 Chevrolet Trailblazer
Confirmed Service Customer
6/22/2026
Excellent Experience
LUCI LIGHTSEY
6/25/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
MIDFIELD, AL
Tina P|2019 Chevrolet Tahoe
Confirmed Service Customer
6/26/2026
He shuttle driver and the customer service agent that assisted me was so helpful and polite.
CANDIE LIGHTSEY
6/28/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
ADAMSVILLE, AL
ANTONIA W|2026 Chevrolet Equinox
Confirmed Sales Customer
7/6/2026
I love my representative. He helped me very well.
MICHAEL J
7/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BESSEMER, AL
CRAIG B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/19/2026
Very knowledgeable staff
GEORGE J
6/20/2026
Hi, we're happy you found our staff very knowledgeable during your experience here at Edwards Chevrolet CO., INC.! We sincerely value your business and look forward to your next visit. Take care!
NEWTON, GA
Rick S|2024 Chevrolet Equinox
Confirmed Service Customer
6/23/2026
Great service!
RICHARD SMITH
6/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LOCUST FORK, AL
Nichlous G|2018 Chevrolet Tahoe
Confirmed Service Customer
6/30/2026
I cane in for an oil change, but ended up spending 800.00 in maintenance. It was issues that needed to be taken care of since my Tahoe was at the mileage needed to address those issues. Just wasn’t looking to spend that much or stay that long. That was half of what was required once they performed the inspection.
LUCI LIGHTSEY
6/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WARRIOR, AL
Pamela S|2019 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
The wait time was a bit too long. My appointment was at 9:30am and I didn't leave until after 12noon.
CANDIE LIGHTSEY
7/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Cathy W|2020 Chevrolet Traverse
Confirmed Service Customer
7/16/2026
1.I scheduled an appointment for 7/10 which didn’t get added to the schedule so I had to reschedule 2. I came in 7/14 @ 7:00 for an oil change tire rotation and diagnostic . I watched every customer come and go until 4:00 pm I spent all day basically waiting on the diagnostic. I had to seek out my service representative for updates which I felt should have been forthcoming from him. This was an unnecessary bad experience it took so long for the diagnostic that I couldn’t have my car repaired if it was something urgent. Edwards Chevrolet has been in business too long for the service department to be run this inefficiently. I bring my car in for servicing because I purchased it from you. I have had every oil change here and have replaced the full exhaust system. Now I’m being told that the catalytic converter has to be replaced bc there’s an exhaust leak around it, nothing wrong with the part but have to replace it bc you can’t weld the area to seal the leak??? That’s a rip off.
RICHARD SMITH
7/18/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BIRMINGHAM, AL
Amber T|2026 Chevrolet Traverse
Confirmed Service Customer
6/29/2026
Appointment for oil change and tire rotation at 1 p.m. Arrived a few minutes before Didn't leave until almost 5 p.m. I'm not sure what was the point of having an appointment Worst visit ever!
CANDIE LIGHTSEY
7/1/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BIRMINGHAM, AL
David H|2025 Chevrolet Colorado
Confirmed Service Customer
7/2/2026
no line no wait due to scheduled drop off times and my truck was ready earlier than expected.
CANDIE LIGHTSEY
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. If you have any further questions, please give us a call. We're always happy to help!
MT OLIVE, AL
Michael D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2026
Service went well and Luci was friendly and helpful.
LUCI LIGHTSEY
7/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
BRADLEY M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/8/2026
I had an excellent experience working with the team at Edwards Chevrolet Downtown. I have been actively trying to purchase a vehicle for more than six months and have been in communication with no less than 15 different dealerships, so I know how difficult this process can be. Edwards was a breath of fresh air—it was exactly what car buying should be. They completely honored my communication preferences from the start. Not only did they actually have a real deal on the table, but their financial department was also incredibly stellar to work with, showing a genuine willingness to collaborate with me to secure the specific, special low-interest promotional loan I wanted. While we had to haggle a bit on the final numbers, that is just the nature of the automotive business, and they handled it with total professionalism. Most importantly, once the deal was made, there were absolutely no surprises, hidden fees, or games when it came time to sign. It was a straightforward, simple process that was executed seamlessly. I highly recommend them if you want a direct, honest, and accommodating truck-buying experience!
VERONICA TASSONE
7/9/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MANDEVILLE, LA
Tammy M|2018 Chevrolet Spark
Confirmed Service Customer
7/19/2026
Well first of all not a friendly no feedback on the vehicle the oil light was not reset. I've been coming to Edward Chevrolet since I got this In the past so have my mother and father you guys have changed clothes you've seem to forgotten we need feedback from you guys
CANDIE LIGHTSEY
7/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BIRMINGHAM, AL
Jeff C|2016 Chevrolet Colorado
Confirmed Service Customer
5/28/2026
Candi is top notch, I couldn’t have asked for better customer service.
CANDIE LIGHTSEY
5/29/2026
Your generous remarks are truly appreciated. Candi will be delighted to hear that her exceptional customer service made such a memorable impression. We look forward to serving you again in the future.
MORRIS, AL
LISA G|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/29/2026
Everyone was exceptional to work with!
VERONICA TASSONE
6/30/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Edwards Chevrolet CO., INC. and we hope to see you again soon!
DORA, AL
Cledis W|2010 Chevrolet Silverado
Confirmed Service Customer
6/30/2026
Service was good!
CANDIE LIGHTSEY
7/1/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Clarence E|2016 Chevrolet Tahoe
Confirmed Service Customer
7/2/2026
very good
LUCI LIGHTSEY
7/3/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
BIRMINGHAM, AL
Michael N|2025 Chevrolet Trax
Confirmed Service Customer
7/5/2026
They addressed the concerns sent to me in an email.
LUCI LIGHTSEY
7/6/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
Albert J|2023 Chevrolet Malibu
Confirmed Service Customer
7/11/2026
Regular service, car seems to run better after service.
RICHARD SMITH
7/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
WADE B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/12/2026
My salesman Ivan Miller did an excellent job. Best I have ever encountered and I have bought probably 100 cars over 79 years. I would recommend Ivan to everyone looking for car.
IVAN MILLER
7/14/2026
Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!
TRUSSVILLE, AL
Leandre P|2018 Chevrolet Suburban
Confirmed Service Customer
6/2/2026
My Service Advisor Rick was great positive vibes and correct speedy service
RICHARD SMITH
6/4/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAIRFIELD, AL
MICHELLE R|2026 Chevrolet Traverse
Confirmed Sales Customer
6/5/2026
The customer service we experienced was exceptional! In particular, EC went above and beyond to find the perfect vehicle for us and make sure all our questions were answered so we felt totally comfortable moving forward with the purchase. Terrence was also very patient and helpful with the financing part, and I would be remiss to not mention the very endearing delivery drivers who kindly accommodated our tricky schedule. The whole experience truly could not have been better and we LOVE our car! Thank you.
EC ALEXANDER
6/6/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Edwards Chevrolet CO., INC. and we hope to see you again soon!
HELENA, MT
Michael M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2026
Lily was very helpful and kept me updated.
LUCI LIGHTSEY
7/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ONEONTA, AL
Lillie R|2017 Chevrolet Traverse
Confirmed Service Customer
7/2/2026
Bad service
LUCI LIGHTSEY
7/3/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BESSEMER, AL
WILLIAM W|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/1/2026
Great service
EC ALEXANDER
7/2/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
PIKE ROAD, AL
Shaniece P|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/1/2026
Everything was great! timely and accurate
CANDIE LIGHTSEY
7/2/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
BIRMINGHAM, AL
Doug C|2023 Chevrolet Tahoe
Confirmed Service Customer
7/8/2026
All goof
JUSTIN SMITH
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Malcolm K|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2026
Mr. Justin is a great employee. He was very professional and accommodating. I would like to personally thank him for his professionalism.
JUSTIN SMITH
7/10/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BHAM, AL
Stevir R|2025 Chevrolet Traverse
Confirmed Service Customer
7/20/2026
The courtesy and greetings that I received from the moment I got to the service department. To the time that I sat in the waiting area. I was given updates about my service via MMS. I have had nothing but great customer service from the time of my vehicle purchase up until now.
JUSTIN SMITH
7/21/2026
It means a lot to have our team's hard work recognized. We take immense pride in delivering outstanding service, and your review motivates us to keep raising the bar. Thank you for choosing us!
KIMBERLY, AL
Shaundrea L|2025 Chevrolet Blazer
Confirmed Service Customer
7/17/2026
Service was prompt and professional
CANDIE LIGHTSEY
7/18/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
BIRMINGHAM, AL
Carlton H|2023 Chevrolet Blazer
Confirmed Service Customer
6/17/2026
Good customer service
JUSTIN SMITH
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
Darrel M|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/29/2026
Dishonest
LUCI LIGHTSEY
7/1/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BIRMINGHAM, AL
Eva J|2021 Chevrolet Malibu
Confirmed Service Customer
7/1/2026
Everyone is very nice
CANDIE LIGHTSEY
7/2/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
BIRMINGHAM, AL
Julie L|2024 Chevrolet Malibu
Confirmed Service Customer
7/7/2026
I always have a great experience at Edward’s Chevrolet Downtown in Birmingham. Everyone is so pleasant and nice and very helpful especially Justin Smith.
JUSTIN SMITH
7/8/2026
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
FULTONDALE, AL
Rob B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/9/2026
Everyone was friendly and even gave me a courtesy ride home and back. Great experience
CANDIE LIGHTSEY
7/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MOUNT OLIVE, AL
Tara C|2023 Chevrolet Traverse
Confirmed Service Customer
7/20/2026
The technician that checked me in was Great. I was not satisfied when I received my car back there was oil on my car handle and door, one of the guys working on my car had to catch me to put something back in my lug nut case (not mentioned all of the lug nuts were not in the case and the only tire service I have ever has was with Edward Chevrolet-new car purchase) and I they didnt put an oil change sticker on my windows. I called back and was told I could come back Monday (very inconvenient) Why attempt a 5:00pm Friday appointment when everything seemed so rushed. A very unsatisfied customer. Tara Cohill 205-305-6386
LUCI LIGHTSEY
7/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BIRMINGHAM, AL
Tonja H|2024 Chevrolet Trax
Confirmed Service Customer
7/20/2026
Car been ready my son dropped my car off the dealership was supposely went back to pick him up to pick up the car didn't happen. I ended up getting home around 6 wasn't happy.
CANDIE LIGHTSEY
7/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Birmingham, AL
Timothy L|2018 Chevrolet Traverse
Confirmed Service Customer
5/30/2026
Had an 11am appointment and didn’t get my back for over two and a half hours. Didn’t get the car worked on until I complained the service advisor. The service manager was too busy to talk to me. Worse experience I have ever had at the dealership. I was only there for and oil change and tire rotation.
FULTONDALE, AL
Ellen E|2023 Chevrolet Blazer
Confirmed Service Customer
5/31/2026
great experience
BIRMINGHAM, AL
Patricia A|2016 GMC Acadia
Confirmed Service Customer
6/19/2026
I scheduled an appt. for 9:00 am for oil change. I waited. There were about 6 people ahead of me. I did not anticipate the long wait, but the actual service I was provided went well.
JUSTIN SMITH
6/20/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BIRMINGHAM, AL
Electrical R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
Great experience
JUSTIN SMITH
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Matthew L|2007 GMC Sierra
Confirmed Service Customer
7/13/2026
Ron was great! Thankful for a great experience!
JUSTIN SMITH
7/14/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
CALERA, AL
Anthony D|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/14/2026
Service man was great
RICHARD SMITH
7/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CENTER POINT, AL
Bertha N|2022 Chevrolet Trax
Confirmed Service Customer
7/14/2026
Awesome
LUCI LIGHTSEY
7/16/2026
Hi, your feedback and high star rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL