Our Reviews
Danny H|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
2/2/2026
Great service team and technician. Maybe you should offer some water bottles or juice for the customers
JUSTIN SMITH
2/3/2026
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
TRUSSVILLE, AL
Richard W|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/5/2026
I dropped my truck off at 8:30 AM on Friday. I was told the service would take a few hours and that I would get texts with updates especially if something was found on the inspection. I received no update until Monday around 2 PM after I'd called twice to find out what the status of my truck was on Monday. No one apologized for the length of time the service took or offered me some sort of discount or nothing. I missed working out of town on Monday due to this inconvenience.
LUCI LIGHTSEY
2/6/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BIRMINGHAM, AL
Carlette H|2020 Chevrolet Equinox
Confirmed Service Customer
2/10/2026
Great customer service as usual and Kudos to Justin for taking care of his customers.
JUSTIN SMITH
2/11/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
BIRMINGHAM, AL
Barry S|2022 Chevrolet Trailblazer
Confirmed Service Customer
2/13/2026
VERY NICE GREETING AND SERVICE.. SERVICE WAS FAST AND GREAT.
RICHARD SMITH
2/14/2026
Thank you for sharing your experience! We’re glad the greeting and service were fast, friendly, and effective, and we can’t wait to welcome you back.
HAYDEN, AL
Rick S|2013 GMC 1500 Sierra
Confirmed Service Customer
2/16/2026
Always great service!
RICHARD SMITH
2/17/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LOCUST FORK, AL
Robert K|2011 Chevrolet Silverado
Confirmed Service Customer
2/16/2026
Submitted repair request. All completed to my satisfaction.
LUCI LIGHTSEY
2/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WARRIOR, AL
Kenneth T|2026 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
Friendly staff
RICHARD SMITH
2/21/2026
Hi, we're happy you found our staff to be friendly during your experience here at Edwards Chevrolet CO., INC.. We look forward to helping again in the future. Take care!
BIRMINGHAM, AL
Maria A|2023 Chevrolet Tahoe
Confirmed Service Customer
2/6/2026
Justin was friendly and efficient on a busy afternoon in service. I appreciated his professional attitude.
JUSTIN SMITH
2/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
William R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2026
Rick was very helpful & professional
RICHARD SMITH
2/13/2026
Thank you for recognizing Rick’s professionalism and helpfulness. We appreciate your kind words and look forward to assisting you again in the future!
HUEYTOWN, AL
Amy T|2018 Chevrolet Tahoe
Confirmed Service Customer
2/18/2026
Justin was AWESOME!!
JUSTIN SMITH
2/19/2026
Hello, we're happy to hear you had an awesome experience with our staff! We look forward to helping again in the future. Take care!
BIRMINGHAM, AL
Vincent W|2026 Chevrolet Traverse
Confirmed Service Customer
2/19/2026
Mr Smith my service advisor was the best. He put up with my attitude for being upset about my new cars check engine light. He were above and beyond to make me comfortable and ease my anxiety about the situation. Thanks so for you guys professionalism
RICHARD SMITH
2/20/2026
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
BIRMINGHAM, AL
David H|2025 Chevrolet Colorado
Confirmed Service Customer
2/19/2026
fast and friendly service every time
JUSTIN SMITH
2/20/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MT OLIVE, AL
Stephanie B|2024 Chevrolet Blazer
Confirmed Service Customer
2/23/2026
It was not exactly clear to me what caused the vehicle battery to discharge, the young lady in the service department stated she was told to tell me the battery was discharged without reason, the individual was name Jim, and the vehicle battery was tested and no defect in the battery was found! The battery was fully charged! My question before leaving what if this happens again? And the answer from the young lady in the service department stated just bring it back. In my opinion I don’t believe a battery for a 2024 vehicle should be discharging, I have only had this vehicle 14 months. I have been a customer if Edward Chevrolet for over twenty years and I have never received a stop and go service like I did on 2-19-2026!
LUCI LIGHTSEY
2/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FAIRFIELD, AL
STACI C|2026 Chevrolet Trax
Confirmed Sales Customer
2/25/2026
Everyone was very helpful during the process
LOGAN JUSTICE
2/26/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FAYETTE, AL
Mary H|2025 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Kind and welcoming. Shuttle service is super helpful and the shuttle driver is the best!
RICHARD SMITH
2/3/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BIRMINGHAM, AL
Jarian R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
A++++
LUCI LIGHTSEY
2/6/2026
Thank you for the excellent rating. We’re thrilled to hear your experience was A++++. We look forward to assisting you again!
MOUNT OLIVE, AL
George W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
Went in for routine service and tire change. Couldn't ask for better service from the staff. Rick Smith is the best when it comes to being attentive to your needs and walking you through things. Truck was serviced promptly and the new tires look and ride great.
RICHARD SMITH
2/7/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CULLMAN, AL
Gevone M|2006 Chevrolet Trailblazer
Confirmed Service Customer
2/6/2026
Excellent service
LUCI LIGHTSEY
2/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MIDFIELD, AL
Ron P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
No long wait time.
JUSTIN SMITH
2/12/2026
Thank you for the great feedback! We’re glad your visit was efficient with no long wait time. We hope to see you again on your next service.
BIRMINGHAM, AL
Christine P|2019 Chevrolet Cruze
Confirmed Service Customer
2/11/2026
I got there yesterday they got my oil change n check my hoses n other maintenance that go with the oil change Was not there long Good customer service Edward Chevrolet have 👍
RICHARD SMITH
2/12/2026
We appreciate your kind words about Edwards Chevrolet! We’re glad your oil change and maintenance check were handled quickly with great customer service. We look forward to seeing you again.
BIRMINGHAM, AL
Aubrey E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/18/2026
I was disappointed that it took so long to change my oil. The tires were rotated (I think) but the air pressure was not corrected. Also, the oil filter was either not changed or the Oil Filter Life was not reset. Lastly, no one could tell me how to turn on the power to the outlet in the truck bed.
LUCI LIGHTSEY
2/19/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOOVER, AL
Sarah W|2021 Chevrolet Tahoe
Confirmed Service Customer
3/4/2026
Great
JUSTIN SMITH
3/4/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BESSEMER, AL
Willie G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/11/2026
It was great. The Rep began the process right away and gave me some info on what would be done. Service is outstanding and professional.
JUSTIN SMITH
2/12/2026
We’re delighted your visit got off to a quick start and stayed professional throughout! It’s great to hear the service was outstanding from beginning to end. We look forward to serving you again soon.
BIRMINGHAM, AL
SAVANNAH L|2026 Chevrolet Trax
Confirmed Sales Customer
2/16/2026
Wendell is the best of the best. This man honestly deserves an award and a pay raise for how hard he works and the efforts made to get you into the right car for you! I couldn’t have asked for better service. After being at multiple dealerships all day- he was able to help me more in less time. He made my dreams come true!
WENDELL GOVER
2/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
COLUMBIANA, AL
Brian D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/25/2026
When my tires are rotated the air pressure is never adjusted
LUCI LIGHTSEY
2/26/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
TUSCALOOSA, AL
Sylvester W|2023 Chevrolet Equinox
Confirmed Service Customer
2/27/2026
It takes too long to work on my vehicle, BUT EVERYTHING WAS OK .
JUSTIN SMITH
2/28/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BIRMINGHAM, AL
Stephanie B|2024 Chevrolet Blazer
Confirmed Service Customer
4/7/2026
On Tuesday March 17th 2026 I arrived at Edward Chevrolet service department at 8:45 to have my vehicle serviced, I had an car battery issue to be evaluated, just as I did on February 19, 2026 visit that has already been reported! Upon my arrival I was approached by Ms. Candie , she ask me what was going on with the vehicle and I reminded of my visit in February and what I was informed. She was very concerned, she called out to her sister Luci, to come and write up the service ticket, because I was supposed to be taken care of by her, but I had already encountered Ms. Luci on the previous visit in February and it did not go well as it has already been reported. Ms. Luci did respond to her sister Ms. Candie request! Ms. Candie wrote up the ticket for my vehicle to be serviced. At 12:45 PM after sitting in the waiting room for 4 hours no one came to give me an update on the vehicle, I went out to the service department no one acknowledged I was there, so I talked with some of the sales associates and they were concerned Mr Jess Garrison, went out to inquire and my vehicle had been overlooked and just sitting there! The diagnostic department was even aware. It took Mr. Garrison to inquire, and because the vehicle was just sitting there, it was going to take another hour for it to be processed on the diagnostic machine. Finally after long wait I was told my vehicle was ready by Ms. Luci, I said to her this is the second time I have been here do I need a new battery, her answer was no, because they could not find anything wrong with the battery and GM would not pay for it. I ask her if I could talk with the manager of the service department, she said sure, she went to his office and informed him that I would like to speak with him, Ms. Luci, said his name was Don, but needless to say after waiting for 25 minutes he never came. I spoke with Mr Garrison and Mr George Peterson, and they were very kind to go over with me the features of the vehicle, they both knew more about servicing the vehicles, upon inspecting my vehicle, Mr. Peterson, found the tire sensors were not functioning, and he had me take the vehicles back to Ms. Luci to be fixed. I thank Ms. Candie, Mr, Garrison, and Mr. George Peterson( Mr. Gorgeous George), for their kindness! I have been an Edward Chevrolet customer for over twenty years and the previous service I have received over the years were great! I remember Rick Smith, Scott, and Jonathan, they were great and so was Ms. Janae with my last oil change! I am a great fan of Edward Chevrolet Dealership, me and my family have always came there for cars and service. I do have a special request, my vehicle is scheduled for servicing for an oil change, I wish not to have Ms. Luci service the vehicle please. There was no tangible reason for me having to spend 4 hours and 30 minutes in the service department. Best regards—Ms. Bester
CANDIE LIGHTSEY
4/13/2026
Our team has acknowledged this review.
FAIRFIELD, AL
Jermaine C|2023 GMC Terrain
Confirmed Service Customer
2/4/2026
Purchased a 23 gmc terrain for my wife and it was time for the first service. Also, it was my first time having a vehicle serviced at Edward. I was welcomed upon pulling in. Most of all I was told that the vehicle needed to have a update done. That let's me know that they take pride in keeping the vehicle operating properly. Then the time it took to get service was not to fast. I liked that because it tells me they are not just pushing vehicles out. They are actually taking the time to service my vehicle the right way and not rushing
JUSTIN SMITH
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
IRONDALE, AL
David H|2025 Chevrolet Colorado
Confirmed Service Customer
2/11/2026
This was the second time I used them for service and they have been great! Fast, friendly service so not sure what more you could ask for.
JUSTIN SMITH
2/12/2026
Thank you for trusting us again for your service needs! We’re glad our fast and friendly service met your expectations. We can’t wait to see you on your next visit!
MT OLIVE, AL
Darryl Z|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/18/2026
Checking in with the Service Department was easy. The mechanic wasted no time and as I was in and out in a short amount of time!
JUSTIN SMITH
2/19/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Edwards Chevrolet CO., INC. and we hope to see you again soon!
SPRINGVILLE, AL
Mattie K|2014 Chevrolet Malibu
Confirmed Service Customer
3/12/2026
Improvement in wait time
RICHARD SMITH
3/13/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BIRMINGHAM, AL
Charlene C|2019 Chevrolet Camaro
Confirmed Service Customer
4/6/2026
Everyone was great
RICHARD SMITH
4/7/2026
Thank you for your kind words. We are pleased our team provided a great experience, and we look forward to welcoming you back.
FAIRFIELD, AL
Try C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/26/2026
Quick and simple! Got an oil change and so far so good! The communication was good
JUSTIN SMITH
4/27/2026
Quick, simple, and well-communicated service makes for a great visit. It is wonderful to hear your oil change went smoothly and everything is running well. We look forward to helping you again next time!
HUEYTOWN, AL
Jameka H|2022 Chevrolet Equinox
Confirmed Service Customer
5/14/2026
My service was excellent and done in a timely fashion.
RICHARD SMITH
5/15/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Victor W|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
5/23/2026
Always a great experience dealing with Edwards.
RICHARD SMITH
5/24/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
VESTAVIA HILLS, AL
Alexa R|2025 Chevrolet Trax
Confirmed Service Customer
2/13/2026
I waited 2 hours
LUCI LIGHTSEY
2/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Knoxville, TN
MICHAEL H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/20/2026
Just wanted to commend Veronica for being so helpful and working with me diligently to get this deal done. Well Done, Veronica.
VERONICA TASSONE
2/21/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
PHILADELPHIA, TN
Earnestine M|2017 Chevrolet Tahoe
Confirmed Service Customer
2/20/2026
The experience was fast
RICHARD SMITH
2/21/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
KIMBERLY, AL
James S|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/24/2026
Suck
LUCI LIGHTSEY
2/25/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FULTONDALE, AL
Nadiyah O|2020 Chevrolet Equinox
Confirmed Service Customer
4/6/2026
No interactions really just sit and wait
RICHARD SMITH
4/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PINSON, AL
Jesse T|2017 GMC Terrain
Confirmed Service Customer
5/25/2026
Not to go my truck is still doing the same thing it was doing before service
CANDIE LIGHTSEY
5/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Terry C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2026
I scheduled my appointment online. I arrived at the appointed time and left my truck. The service advisor called me to update the needed maintenance which I approved. The service advisor called me once all maintenance items were completed. I returned to the dealership, paid my bill and was on my way in just a few minutes.
RICHARD SMITH
5/29/2026
Thank you for sharing your detailed experience. We're pleased that the online scheduling process, communication throughout the service, and efficient pickup made everything convenient and hassle-free. We appreciate your trust in our team.
MORRIS, AL
Roderick M|2023 Chevrolet Trailblazer
Confirmed Service Customer
2/20/2026
.
LUCI LIGHTSEY
2/21/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BESSEMER, AL
Alvin J|2024 Chevrolet Suburban 1500
Confirmed Service Customer
2/20/2026
The team at Edwards Chevy does a great job with my Suburban. Thanks Lucie and the entire team of service support.
LUCI LIGHTSEY
2/21/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BESSEMER, AL
Julie L|2024 Chevrolet Malibu
Confirmed Service Customer
2/20/2026
Justin was excellent. He made sure I stayed informed.
JUSTIN SMITH
2/21/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FULTONDALE, AL
SUSAN P|2026 Chevrolet Equinox
Confirmed Sales Customer
2/25/2026
We spent 7 hours at the dealership. I did not need financing. I am happy with my car, it just took forever.
WENDELL GOVER
2/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALABASTER, AL
Luci L|2023 Chevrolet Camaro
Confirmed Service Customer
3/11/2026
Service was great
LUCI LIGHTSEY
3/11/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
Tyrine M|2019 Chevrolet Impala
Confirmed Service Customer
5/26/2026
The service was good but I wish the wait was a lil shorter. It took to long just for a oil change
LUCI LIGHTSEY
5/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALABASTER, AL
Leslie W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2026
Very professional
JUSTIN SMITH
5/27/2026
Thank you so much for taking a moment to share your feedback. We are pleased to hear that you found our team to be very professional during your time with us. We look forward to assisting you again in the future.
FULTONDALE, AL
Timothy L|2018 Chevrolet Traverse
Confirmed Service Customer
5/30/2026
Had an 11am appointment and didn’t get my back for over two and a half hours. Didn’t get the car worked on until I complained the service advisor. The service manager was too busy to talk to me. Worse experience I have ever had at the dealership. I was only there for and oil change and tire rotation.
FULTONDALE, AL
Shenikia F|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
2/9/2026
Upon entering the dealership, no warm greeting. Upon reaching service department, Technician acknowledged me finally. Upon picking up my vehicle, technician was very cold and rudely, when I asked about other services and sensors. My vehicle has an extended warranty, and I would have loved for the work to have been done at the dealership.
RICHARD SMITH
2/10/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BIRMINGHAM, AL
Stevie R|2025 Chevrolet Traverse
Confirmed Service Customer
2/17/2026
N/A
JUSTIN SMITH
2/18/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
KIMBERLY, AL
Deliso P|2026 Chevrolet Trailblazer
Confirmed Service Customer
2/19/2026
I went to get one of my commentary Oul changes and was infirm that the gentleman broke something on my filter and it would take extra time for Chevrolet to get a new part and replace the item during my Oul change.
JUSTIN SMITH
2/19/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CENTERPOINT, AL
Tiffany R|2016 GMC Yukon XL
Confirmed Service Customer
3/4/2026
Quick turnaround service! The courtsey vehicle is a plus too!! I think I found me a new family!! TR
JUSTIN SMITH
3/5/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CENTERPOINT, AL
Leotis H|2016 Chevrolet Camaro
Confirmed Service Customer
3/23/2026
Service was fast for the amount pf customers that was present.
CANDIE LIGHTSEY
3/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
JEFFREY R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/30/2026
Great all around, that’s why I’m a repeat customer.
HUEYTOWN, AL
Kim S|2025 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
I wasn’t expecting it to take as long as it did for my oil change and tire rotation. Appt was at 7:00 and the oil change completed around 8:40 then it had a recall which I was happy to get done since I drive in from Jasper. Staff is always nice and professional
LUCI LIGHTSEY
6/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
JASPER, AL
Melvin A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/22/2026
Timely service. Did not reset oil life light.
LUCI LIGHTSEY
2/23/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BIRMINGHAM, AL
Samuel G|2024 Chevrolet Equinox
Confirmed Service Customer
2/27/2026
Great service, oppun on time
JUSTIN SMITH
2/28/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MIDFIELD, AL
Derrick A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
It was great,from hospitality,service and getting me in and out
RICHARD SMITH
2/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
PINSON, AL
Brionna A|2024 Chevrolet Malibu
Confirmed Service Customer
3/19/2026
I loved being able to make a purchase at the dealership, I had great help from Thaddeus
ROBIN D
3/20/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PINSON, AL
JERMANE M|2026 Chevrolet Trax
Confirmed Sales Customer
5/27/2026
It was a wonderful experience!!!
MICHAEL J
5/28/2026
Hi, we are very happy we could provide you with a wonderful experience! If you have any further questions, please give us a call. We're always happy to help!
MAYLENE, AL
Michael N|2025 Chevrolet Trax
Confirmed Service Customer
5/29/2026
Friendly, knowledgeable and professional staff.
LUCI LIGHTSEY
5/30/2026
Thank you for the kind review. Our team takes pride in providing knowledgeable, professional, and friendly service, and we're delighted that was reflected in your experience. We hope to see you again soon.
BIRMINGHAM, AL
Yashica Y|2024 Chevrolet Trax
Confirmed Service Customer
6/1/2026
I arrived and was immediately checked in and my technician was Richard. He was very friendly, professional and courteous. My wait time was average. He made sure all my settings was reset and it was a very painless process.
RICHARD SMITH
6/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
NANCY A|2026 Chevrolet Equinox
Confirmed Sales Customer
6/8/2026
Easy with EC!!!! She was wonderful and I LOVE my new Equinox!!!!! Drives great and many special features!!! A great special experience in every way💞💞💞💞
GEORGE J
6/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out Enjoy your new ride!
MOUNTAIN BRK, AL
Wilda B|2017 Chevrolet Cruze
Confirmed Service Customer
2/26/2026
N/A
LUCI LIGHTSEY
2/26/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
Brad L|2009 Chevrolet Silverado
Confirmed Service Customer
2/26/2026
The team was kind and very helpful.
JUSTIN SMITH
2/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BHAM, AL
Joe M|2026 Chevrolet Tahoe
Confirmed Service Customer
3/11/2026
Everything perfect
CANDIE LIGHTSEY
3/11/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
Bernard N|2026 Chevrolet Tahoe
Confirmed Service Customer
3/19/2026
This was my first Oil change and tire rotation at your location and my experience was terrible. I came in for a 9am appointment and left there at 4pm. I was told there was a recall that needed attention. I spent my entire day at the service department. Terrible Terrible Terrible !
CANDIE LIGHTSEY
3/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BESSEMER, AL
Earnestine M|2017 Chevrolet Tahoe
Confirmed Service Customer
4/10/2026
Friendly with a smile
RICHARD SMITH
4/11/2026
We appreciate your thoughtful feedback. It is great to know our team provided friendly service with a smile, and we look forward to seeing you again soon.
KIMBERLY, AL
Cedric D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/1/2026
👍🏿
JUSTIN SMITH
5/2/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
PLEASANT GROVE, AL
Steven T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Had an appointment for a oil change. I got there early and it was two hours after my appointment time before they even started. Apparently appointment time does not matter.
JUSTIN SMITH
6/13/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Coker, AL
Leandre P|2018 Chevrolet Suburban
Confirmed Service Customer
6/2/2026
My Service Advisor Rick was great positive vibes and correct speedy service
RICHARD SMITH
6/4/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAIRFIELD, AL
MICHELLE R|2026 Chevrolet Traverse
Confirmed Sales Customer
6/5/2026
The customer service we experienced was exceptional! In particular, EC went above and beyond to find the perfect vehicle for us and make sure all our questions were answered so we felt totally comfortable moving forward with the purchase. Terrence was also very patient and helpful with the financing part, and I would be remiss to not mention the very endearing delivery drivers who kindly accommodated our tricky schedule. The whole experience truly could not have been better and we LOVE our car! Thank you.
EC ALEXANDER
6/6/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Edwards Chevrolet CO., INC. and we hope to see you again soon!
HELENA, MT
James N|2024 Chevrolet Traverse
Confirmed Service Customer
6/18/2026
Great service and kind attitudes
JUSTIN SMITH
6/19/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
TRUSSVILLE, AL
Kentress D|2024 Chevrolet Traverse
Confirmed Service Customer
6/18/2026
The service associate, Lucy, was professional, concise, and kept me updated during the process.
LUCI LIGHTSEY
6/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
EDWIN D|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/22/2026
Everyone was great. The salesperson couldn’t have been better. I knew my numbers going in and didn’t have to haggle. I will recommend Edwards to my friends.
EC ALEXANDER
6/25/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
TRUSSVILLE, AL
Benita W|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/22/2026
I came in for scheduled maintenance. I was able to make an appointment ahead of time and Rick was thorough in keeping me informed on everything I needed. The mechanics are great and have things done in a timely fashion. As always I get a few minutes to talk with my sales rep Veronica. She just asks how I’m enjoying my car. I’m so pleased I tell people who stop me and ask about the car to go to Edwards because Veronica is the most knowledgeable person in EVs I’ve met. I live closer to Dewy Barber Chevrolet but I know I got the BEST deal and a continued relationship at Edwards.
RICHARD SMITH
6/25/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
Gardendale, AL
RICHARD W|2026 Chevrolet Trax
Confirmed Sales Customer
6/15/2026
All the team players was exceptional. Very courteous and the hospitality was just like family. Highly recommend for all my auto needs. My future vehicles will come from EDWARD CHEVROLET. MR HOLDMAN GEORGE AND JOSEPH ARE A WINNING TEAM. THANKS AGAIN.
JONATHAN M
6/17/2026
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FULTONDALE, AL
Martis P|2019 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
Fantastic service. Fixed and done quickly and no issues! Very courteous.
LUCI LIGHTSEY
6/25/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
HOOVER, AL
JONDA S|2026 Chevrolet Trax
Confirmed Sales Customer
6/29/2026
If you're looking for a dealership that truly communicates well and treats you with kindness, I highly recommend Edwards Chevrolet Downtown. I recently purchased a new 2026 Chevy Trax, and the entire experience exceeded my expectations. **Thad Cole** made the buying process feel simple and straightforward from the very beginning. He was incredibly patient with my situation since I needed the vehicle delivered instead of spending an entire day at the dealership. **Thad** was always quick to respond to my questions, kept me updated throughout the process, and made everything as convenient as possible. **Terrance Wray** helped make sure everything stayed on track behind the scenes, and **Terrance** made sure my vehicle was delivered on time and with great care. The delivery itself went smoothly, the delivery fee was very reasonable, and the drivers were down-to-earth, patient, and took the time to walk through all of the paperwork with me. When it came time to finalize everything, **Joseph** in finance explained the paperwork and warranty options clearly without making me feel pressured. I also appreciated that the price of my Trax matched exactly what I had seen on the website when I first started researching, so there were no last-minute surprises. **Joseph** made the financing process quick, easy to understand, and efficient, which I really appreciated. From beginning to end, everyone I worked with was friendly, professional, and quick to communicate. My new 2026 Chevy Trax has been driving great, and I absolutely love it. Thank you to Thad, Terrance, Joseph, and the entire team at Edwards Chevrolet Downtown for making this such an easy and enjoyable car-buying experience. I would definitely recommend them to anyone looking for a new vehicle.
THADDEUS COLE
7/1/2026
Thank you for sharing your experience. We’re very happy to hear that your purchase of the 2026 Chevrolet Trax went smoothly and that the team was able to support you throughout the process. It’s great to know that communication, delivery, and financing all met your expectations and made the experience convenient and stress-free. We truly appreciate your recommendation and thank you for choosing us.
SELMA, AL
Amber T|2026 Chevrolet Traverse
Confirmed Service Customer
6/29/2026
Appointment for oil change and tire rotation at 1 p.m. Arrived a few minutes before Didn't leave until almost 5 p.m. I'm not sure what was the point of having an appointment Worst visit ever!
CANDIE LIGHTSEY
7/1/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BIRMINGHAM, AL
Jeff C|2016 Chevrolet Colorado
Confirmed Service Customer
5/28/2026
Candi is top notch, I couldn’t have asked for better customer service.
CANDIE LIGHTSEY
5/29/2026
Your generous remarks are truly appreciated. Candi will be delighted to hear that her exceptional customer service made such a memorable impression. We look forward to serving you again in the future.
MORRIS, AL
Ellen E|2023 Chevrolet Blazer
Confirmed Service Customer
5/31/2026
great experience
BIRMINGHAM, AL
Benjamin J|2021 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Awesome
JUSTIN SMITH
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ADAMSVILLE, AL
Michael C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/4/2026
I was in and out in no time and taking care of the right way
RICHARD SMITH
6/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. If you have any further questions, please give us a call. We're always happy to help!
MC CALLA, AL
Chip P|2025 Chevrolet Suburban 1500
Confirmed Service Customer
6/15/2026
I took the 2025 Suburban in for oil change and tire rotation. With an appointment, it took 1 hr. 45 mim. A charge for Full Cleaner was added to the fill that I did not authorize. There were several "recommended" adds that were not called for in the manual, including new air filter that was showing 75% life remaining on the computer. When the car was returned, there was grease on the seat, arm rest and door panel. It was cleaned, but that was a further delay.
CANDIE LIGHTSEY
6/17/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MOUNTAIN BOOK, AL
CRAIG B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/19/2026
Very knowledgeable staff
GEORGE J
6/20/2026
Hi, we're happy you found our staff very knowledgeable during your experience here at Edwards Chevrolet CO., INC.! We sincerely value your business and look forward to your next visit. Take care!
NEWTON, GA
LISA G|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/29/2026
Everyone was exceptional to work with!
VERONICA TASSONE
6/30/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Edwards Chevrolet CO., INC. and we hope to see you again soon!
DORA, AL
Cledis W|2010 Chevrolet Silverado
Confirmed Service Customer
6/30/2026
Service was good!
CANDIE LIGHTSEY
7/1/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Marlon A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/25/2026
Good and speedy service
CANDIE LIGHTSEY
5/26/2026
Thank you for the great review! We’re pleased to hear you received good, speedy service during your visit. Your support is greatly appreciated, and we hope to welcome you back again soon!
CALERA, AL
Curtis P|2026 Chevrolet Traverse
Confirmed Service Customer
5/25/2026
Candie kept me informed and the work was timely! Excellent.
CANDIE LIGHTSEY
5/26/2026
We truly appreciate your great feedback! It’s wonderful to hear Candie kept you well informed and ensured the work was completed in a timely manner. Thank you for your support, and we hope to assist you again soon!
CALERA, AL
Gregory J|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/1/2026
My services lady didn't Greet me at all! I had wait on her when first got there and when I came back to pickup my truck. The prices are ridiculous and I really felt that I was way over charged for the services. The next time I need any services done I will looking some where else.
LUCI LIGHTSEY
6/2/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MONTEVALLO, AL
Jeffery H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/10/2026
Ease of service and great staff
LUCI LIGHTSEY
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SUMMITON, AL
Besaudra H|2024 Chevrolet Blazer
Confirmed Service Customer
6/15/2026
Always great service. Very polite and professional
RICHARD SMITH
6/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
REFORM, AL
Gevone M|2006 Chevrolet Trailblazer
Confirmed Service Customer
6/22/2026
Excellent Experience
LUCI LIGHTSEY
6/25/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
MIDFIELD, AL
Arthur J|2015 Chevrolet Suburban
Confirmed Service Customer
6/26/2026
Quick service turnaround, quality work. Rick Smith is a great service advisor. Thanks.
RICHARD SMITH
6/28/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BIRMINGHAM, AL
WILLIAM W|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/1/2026
Great service
EC ALEXANDER
7/2/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
PIKE ROAD, AL
Eric H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Great service
RICHARD SMITH
6/13/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
Derrick S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/14/2026
I got an oil change and tires rotation. Everything was great but, when I got home I notice one of my tires are missing a green cap that goes one the stem.
CANDIE LIGHTSEY
6/16/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Cameron M|2025 Chevrolet Malibu
Confirmed Service Customer
6/17/2026
Good
JUSTIN SMITH
6/18/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BIRMINGHAM, AL
Natasha C|2021 Chevrolet Suburban
Confirmed Service Customer
6/17/2026
Fast smooth exp
LUCI LIGHTSEY
6/17/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BIRMINGHAM, AL
Carlton H|2023 Chevrolet Blazer
Confirmed Service Customer
6/17/2026
Good customer service
JUSTIN SMITH
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
Darrel M|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/29/2026
Dishonest
LUCI LIGHTSEY
7/1/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BIRMINGHAM, AL
Eva J|2021 Chevrolet Malibu
Confirmed Service Customer
7/1/2026
Everyone is very nice
CANDIE LIGHTSEY
7/2/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
BIRMINGHAM, AL
Doug C|2023 Chevrolet Tahoe
Confirmed Service Customer
7/8/2026
All goof
JUSTIN SMITH
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Malcolm K|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2026
Mr. Justin is a great employee. He was very professional and accommodating. I would like to personally thank him for his professionalism.
JUSTIN SMITH
7/10/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BHAM, AL
Tina P|2019 Chevrolet Tahoe
Confirmed Service Customer
6/26/2026
He shuttle driver and the customer service agent that assisted me was so helpful and polite.
CANDIE LIGHTSEY
6/28/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
ADAMSVILLE, AL
Michael D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2026
Service went well and Luci was friendly and helpful.
LUCI LIGHTSEY
7/8/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
BRADLEY M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/8/2026
I had an excellent experience working with the team at Edwards Chevrolet Downtown. I have been actively trying to purchase a vehicle for more than six months and have been in communication with no less than 15 different dealerships, so I know how difficult this process can be. Edwards was a breath of fresh air—it was exactly what car buying should be. They completely honored my communication preferences from the start. Not only did they actually have a real deal on the table, but their financial department was also incredibly stellar to work with, showing a genuine willingness to collaborate with me to secure the specific, special low-interest promotional loan I wanted. While we had to haggle a bit on the final numbers, that is just the nature of the automotive business, and they handled it with total professionalism. Most importantly, once the deal was made, there were absolutely no surprises, hidden fees, or games when it came time to sign. It was a straightforward, simple process that was executed seamlessly. I highly recommend them if you want a direct, honest, and accommodating truck-buying experience!
VERONICA TASSONE
7/9/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MANDEVILLE, LA
Albert J|2023 Chevrolet Malibu
Confirmed Service Customer
7/11/2026
Regular service, car seems to run better after service.
RICHARD SMITH
7/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
WADE B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/12/2026
My salesman Ivan Miller did an excellent job. Best I have ever encountered and I have bought probably 100 cars over 79 years. I would recommend Ivan to everyone looking for car.
IVAN MILLER
7/14/2026
Hello! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!
TRUSSVILLE, AL
Tammy M|2018 Chevrolet Spark
Confirmed Service Customer
7/19/2026
Well first of all not a friendly no feedback on the vehicle the oil light was not reset. I've been coming to Edward Chevrolet since I got this In the past so have my mother and father you guys have changed clothes you've seem to forgotten we need feedback from you guys
CANDIE LIGHTSEY
7/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BIRMINGHAM, AL
George T|2025 Chevrolet Tahoe
Confirmed Service Customer
5/28/2026
EC is the best
RON TOELKEN
5/29/2026
We greatly appreciate your enthusiastic feedback. Knowing you hold us in such high regard is truly rewarding. Thank you for your confidence, and we look forward to your next visit.
BIRMINGHAM, AL
Rest H|2019 Chevrolet Tahoe
Confirmed Service Customer
5/28/2026
Ron, Luci and shuttle driver Daniel were great. My car was in for new tires and alignment. In and out within the day. Thank you Edwards Chevrolet.
LUCI LIGHTSEY
5/29/2026
We sincerely appreciate your thoughtful review. Ron, Luci, and Daniel will be pleased to hear their efforts helped make your tire and alignment service efficient and enjoyable. Thank you for choosing us for your vehicle care.
BIRMINGHAM, AL
David H|2025 Chevrolet Colorado
Confirmed Service Customer
7/2/2026
no line no wait due to scheduled drop off times and my truck was ready earlier than expected.
CANDIE LIGHTSEY
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. If you have any further questions, please give us a call. We're always happy to help!
MT OLIVE, AL
Rob B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/9/2026
Everyone was friendly and even gave me a courtesy ride home and back. Great experience
CANDIE LIGHTSEY
7/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MOUNT OLIVE, AL
Anthony D|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/14/2026
Service man was great
RICHARD SMITH
7/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CENTER POINT, AL
Tara C|2023 Chevrolet Traverse
Confirmed Service Customer
7/20/2026
The technician that checked me in was Great. I was not satisfied when I received my car back there was oil on my car handle and door, one of the guys working on my car had to catch me to put something back in my lug nut case (not mentioned all of the lug nuts were not in the case and the only tire service I have ever has was with Edward Chevrolet-new car purchase) and I they didnt put an oil change sticker on my windows. I called back and was told I could come back Monday (very inconvenient) Why attempt a 5:00pm Friday appointment when everything seemed so rushed. A very unsatisfied customer. Tara Cohill 205-305-6386
LUCI LIGHTSEY
7/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BIRMINGHAM, AL
Harold B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2026
Man my new Fob has been replaced or swapped out my earbuds are missing and my radio isn’t playing on one station
RICHARD SMITH
7/26/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BIRMINGHAM, AL
Shaniece P|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/1/2026
Everything was great! timely and accurate
CANDIE LIGHTSEY
7/2/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
BIRMINGHAM, AL
Julie L|2024 Chevrolet Malibu
Confirmed Service Customer
7/7/2026
I always have a great experience at Edward’s Chevrolet Downtown in Birmingham. Everyone is so pleasant and nice and very helpful especially Justin Smith.
JUSTIN SMITH
7/8/2026
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
FULTONDALE, AL
Pamela S|2019 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
The wait time was a bit too long. My appointment was at 9:30am and I didn't leave until after 12noon.
CANDIE LIGHTSEY
7/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Matthew L|2007 GMC Sierra
Confirmed Service Customer
7/13/2026
Ron was great! Thankful for a great experience!
JUSTIN SMITH
7/14/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
CALERA, AL
William Y|2019 Chevrolet Colorado
Confirmed Service Customer
7/17/2026
Justin Smith was professional quick to give you an update good job
JUSTIN SMITH
7/18/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
FULTONDALE, AL
Shaundrea L|2025 Chevrolet Blazer
Confirmed Service Customer
7/17/2026
Service was prompt and professional
CANDIE LIGHTSEY
7/18/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
BIRMINGHAM, AL
Caprice C|2018 Chevrolet Suburban
Confirmed Service Customer
7/23/2026
Great experience ! Everyone was very helpful Candi and the whole team . The gentleman that shuttled me home was so kind and friendly . When they reached out to me with quote and I approved my vehicle was ready within no time . Great experience! 👍
CANDIE LIGHTSEY
7/24/2026
It means a lot to have our team's hard work recognized. We take immense pride in delivering outstanding service, and your review motivates us to keep raising the bar. Thank you for choosing us!
BIRMINGHAM, AL
Lanesia F|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/26/2026
I called before my appointment to ask whether I still had a complimentary oil change and tire rotation available. The service representative confirmed that I had one remaining. However, when I arrived for my appointment, I was informed that I did not have a complimentary service and would need to pay. This was unexpected, as I had planned my visit based on the information I was given over the phone. At checkout, I explained to the service advisor that if I had known I would be paying, I would have brought the coupon I received in the mail. I was simply told that I could use it next time. This experience was very disappointing. After being a loyal customer for several years, this is the first time I have had an experience like this. I hope steps can be taken to ensure customers receive accurate information so that situations like this can be avoided in the future.
RICHARD SMITH
7/28/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BIRMINGHAM, AL
Patricia A|2016 GMC Acadia
Confirmed Service Customer
6/19/2026
I scheduled an appt. for 9:00 am for oil change. I waited. There were about 6 people ahead of me. I did not anticipate the long wait, but the actual service I was provided went well.
JUSTIN SMITH
6/20/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BIRMINGHAM, AL
Rick S|2024 Chevrolet Equinox
Confirmed Service Customer
6/23/2026
Great service!
RICHARD SMITH
6/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LOCUST FORK, AL
Nichlous G|2018 Chevrolet Tahoe
Confirmed Service Customer
6/23/2026
I cane in for an oil change, but ended up spending 800.00 in maintenance. It was issues that needed to be taken care of since my Tahoe was at the mileage needed to address those issues. Just wasn’t looking to spend that much or stay that long. That was half of what was required once they performed the inspection.
LUCI LIGHTSEY
6/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WARRIOR, AL
Electrical R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
Great experience
JUSTIN SMITH
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Tonja H|2024 Chevrolet Trax
Confirmed Service Customer
7/20/2026
Car been ready my son dropped my car off the dealership was supposely went back to pick him up to pick up the car didn't happen. I ended up getting home around 6 wasn't happy.
CANDIE LIGHTSEY
7/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Birmingham, AL
Charles D|2012 GMC Yukon XL
Confirmed Service Customer
7/28/2026
Easy to set up, responsive, fast work and quick turnaround.
RICHARD SMITH
7/30/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
MOUNTAIN BROOK, AL
JAMES H|2026 Chevrolet Trax
Confirmed Sales Customer
7/29/2026
I had a great experience with Veronica! I test drove a few cars at a different Chevy dealer in Alabama and they couldn’t seem less interested that I was there. Veronica was there all the way helping me out and answering my questions. 5/5 would recommend Edwards down town to anyone.
VERONICA TASSONE
7/31/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MONTGOMERY, AL
Clarence E|2016 Chevrolet Tahoe
Confirmed Service Customer
7/2/2026
very good
LUCI LIGHTSEY
7/3/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
BIRMINGHAM, AL
Michael N|2025 Chevrolet Trax
Confirmed Service Customer
7/5/2026
They addressed the concerns sent to me in an email.
LUCI LIGHTSEY
7/6/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
RICHARD S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/22/2026
Dealership had a very friendly but professional atmosphere. I very much enjoyed my interaction with everyone there. I would have liked more time for learning about how to use all the new technology in the vehicle. I drove home not sure of how some things worked or operated. Of particular note, I would like to thank the Finance Manager, Joseph Tassone, that assisted with the sale. He was fantastic to deal with and is a great asset to your organization ! Very professional ! I would like to thank Thad Cole who put this whole deal together for me. I live 4 hours from the dealership and he was able to have things set up and ready upon my arrival. Thank you Thad ! Sincerely, Rick Southworth
THADDEUS COLE
7/24/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
FOLEY, AL
Alexander A|2014 Chevrolet Impala
Confirmed Service Customer
7/22/2026
I appreciate the honest assessment and recommendations given me.
LUCI LIGHTSEY
7/24/2026
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
BIRMINGHAM, AL
Brian B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2026
Everyone did a great job! Will be back again!
CANDIE LIGHTSEY
7/30/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Eva M|2019 Chevrolet Blazer
Confirmed Service Customer
8/4/2026
Rick was awesome to work with.
RICHARD SMITH
8/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HOOVER, AL
Amy M|2004 Chevrolet Silverado 2500HD
Confirmed Service Customer
8/4/2026
I worked with Luci Lightsey and she was very helpful in verifying that the dealership would be able to install a customer purchased part and also set up my service appointment. Luci was also great in handling the payment via GM Rewards points and handled that all without me having to do anything.
LUCI LIGHTSEY
8/6/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ODENVILLE, AL
Cathy W|2020 Chevrolet Traverse
Confirmed Service Customer
7/16/2026
1.I scheduled an appointment for 7/10 which didn’t get added to the schedule so I had to reschedule 2. I came in 7/14 @ 7:00 for an oil change tire rotation and diagnostic . I watched every customer come and go until 4:00 pm I spent all day basically waiting on the diagnostic. I had to seek out my service representative for updates which I felt should have been forthcoming from him. This was an unnecessary bad experience it took so long for the diagnostic that I couldn’t have my car repaired if it was something urgent. Edwards Chevrolet has been in business too long for the service department to be run this inefficiently. I bring my car in for servicing because I purchased it from you. I have had every oil change here and have replaced the full exhaust system. Now I’m being told that the catalytic converter has to be replaced bc there’s an exhaust leak around it, nothing wrong with the part but have to replace it bc you can’t weld the area to seal the leak??? That’s a rip off.
RICHARD SMITH
7/18/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BIRMINGHAM, AL
Shana H|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/30/2026
Wait was to long and lack of communication as vehicle was being evaluated.
LUCI LIGHTSEY
7/31/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Alabaster, AL
Taylor A|2022 Chevrolet Tahoe
Confirmed Service Customer
8/4/2026
Lucy had my car fixed very promptly and worked with my GM warranty to coordinate the repair, and even got me a ride home after I dropped off my car...thank you very much again.
LUCI LIGHTSEY
8/6/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BIRMINGHAM, AL
Alvin J|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/4/2026
Great service!! All service requests completed and I’m back on the road
RICHARD SMITH
8/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BESSEMER, AL
Cody B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/11/2026
After coming back from columbiana the first time to Birmingham to pick up found same issue with air not working when stopped they kept over weekend I spent 1,500 picked up Monday to find same issue on Tuesday still not fixed
RICHARD SMITH
8/12/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BIRMINGHAM, AL
Beatrice W|2019 GMC Yukon
Confirmed Service Customer
5/29/2026
Service was great!
CANDIE LIGHTSEY
5/30/2026
We appreciate the wonderful feedback. It's great to hear your service experience met your expectations. We look forward to serving you again soon.
BIRMINGHAM, AL
Michael M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2026
Lily was very helpful and kept me updated.
LUCI LIGHTSEY
7/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ONEONTA, AL
ANTONIA W|2026 Chevrolet Equinox
Confirmed Sales Customer
7/6/2026
I love my representative. He helped me very well.
MICHAEL J
7/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BESSEMER, AL
Bertha N|2022 Chevrolet Trax
Confirmed Service Customer
7/14/2026
Awesome
LUCI LIGHTSEY
7/16/2026
Hi, your feedback and high star rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
David M|2026 Chevrolet Equinox
Confirmed Service Customer
8/1/2026
Had oil residue on my steering wheel and oily handprint on my fender
JUSTIN SMITH
8/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Mt Olive, AL
Angela M|2022 Chevrolet Malibu
Confirmed Service Customer
8/1/2026
Justin was patient and very understanding.
JUSTIN SMITH
8/3/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CHILDERSBURG, AL
Mike P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/5/2026
Rick did a good job letting me know what was going on with my truck
RICHARD SMITH
8/7/2026
We really appreciate the feedback! I’ll be sure to pass your kind words along to our staff—we are incredibly proud of our dedicated team. If you ever need further assistance, we’re just a phone call away
ALABASTER, AL
Courtney C|2025 Chevrolet Tahoe
Confirmed Service Customer
8/12/2026
Justin Smith in the service department made this the easiest visit I have EVER had at a dealership in my entire life. It was completely painless. I could not have asked for more. Because of him (and Veronica in sales) I will use Edwards Downtown for life.
JUSTIN SMITH
8/14/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Stevir R|2025 Chevrolet Traverse
Confirmed Service Customer
7/20/2026
The courtesy and greetings that I received from the moment I got to the service department. To the time that I sat in the waiting area. I was given updates about my service via MMS. I have had nothing but great customer service from the time of my vehicle purchase up until now.
JUSTIN SMITH
7/21/2026
It means a lot to have our team's hard work recognized. We take immense pride in delivering outstanding service, and your review motivates us to keep raising the bar. Thank you for choosing us!
KIMBERLY, AL
Clayton P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/1/2026
I have used this place ever since I’ve bought my vehicle from there! I’m very upset with the service department. I take my truck up there, yall “fix” it then it does the EXACT SAME THING IT WAS DOING BEFORE I BROUGHT IT TO YALL, to “fix” so now I pay another towing fee..plus pay yall AGAIN for a PROBLEM YALL SHOULD HAVE FIXED THE FIRST TIME!! I’ll never ever, ever, recommend any of my friends family or anybody to buy a vehicle there or get service done there! Thanks for running off a very loyal customer!
JUSTIN SMITH
8/4/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CROPWELL, AL
Emanuel R|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/14/2026
Employee are great
JUSTIN SMITH
8/16/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
Lillian M|2023 Chevrolet Colorado
Confirmed Service Customer
8/19/2026
I drop my truck off on Tuesday the 11th of Aug. and didn't hear from you until the 14th of Aug when I called. You didn' keep me informed
LUCI LIGHTSEY
8/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
VANNESSA T|2026 Chevrolet Trax
Confirmed Sales Customer
8/19/2026
Very kind . Jonathon Holman was a very excellent car salesman. Give a shout out to him!!!
JONATHAN M
8/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HUEYTOWN, AL
Benita W|2025 Chevrolet Equinox EV
Confirmed Service Customer
8/22/2026
I brought my car in for routine maintenance. Everything was seamless! From setting an appointment according to my schedule and thorough maintenance of my car and having my EV charged. Rick my service manager is great! Friendly and always takes excellent care of my needs. The other employees I’ve worked with and seen over the years treat you like you’re a part of their family. Edwards is a great dealership!
RICHARD SMITH
8/23/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet CO., INC.. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Gardendale, AL
Marlo J|2026 Chevrolet Equinox
Confirmed Service Customer
7/24/2026
.
JUSTIN SMITH
7/26/2026
Thank you for choosing Edwards Chevrolet CO., INC.. We truly appreciate your support and look forward to assisting you next time!
ADGER, AL
Patricia A|2016 GMC Acadia
Confirmed Service Customer
7/31/2026
After my car was checked out based on what my husband told the mechanic, he was informed of what was needed along with the price. Everything was completed in a timely manner. The staff was courteous.
RICHARD SMITH
8/2/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BIRMINGHAM, AL
Vonda C|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/3/2026
I requested an oil change and tire rotation, after I made my payment. I noticed that my tires haven't been rotated after being reassured that they were when I went back and let them know they did give me a refund. However, I still need my ties rotated and I feel like I could have been scammed. Enlight about the work that was performed
CANDIE LIGHTSEY
8/4/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BIRMINGHAM, AL
Charles C|2022 Chevrolet Trailblazer
Confirmed Service Customer
8/6/2026
Outstanding service Friendly, Professional
CANDIE LIGHTSEY
8/7/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we’re happy to know that came through during your visit. Thanks again for your support!
TUSCALOOSA, AL
Christine P|2019 Chevrolet Cruze
Confirmed Service Customer
8/6/2026
I had a very good experience when I got my oil change The service staff was so polite They came n let me know what I needed when they was serving my car A compartment air filter Never ever had I heard of this When Kandise brought n show me it was filthy Would have highly recommend them
CANDIE LIGHTSEY
8/7/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
Mary D|2025 Chevrolet Equinox
Confirmed Service Customer
8/11/2026
Justin was awesome
JUSTIN SMITH
8/12/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
Treneatha C|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/24/2026
Justin in the service dept was rude, condescending to me & another couple who were also customers. No matter how busy you are the customers are to never feel it through the employees bad attitude. I purchased my vehicle from there. I had a horrible experience.
JUSTIN SMITH
8/26/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BESSEMER, AL
Lillie R|2017 Chevrolet Traverse
Confirmed Service Customer
7/2/2026
Bad service
LUCI LIGHTSEY
7/3/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BESSEMER, AL
Joseph A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2026
Great experience
LUCI LIGHTSEY
7/31/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
BIRMINGHAM, AL
Catherine A|2024 Chevrolet Equinox
Confirmed Service Customer
7/31/2026
my agent was efficient!
CANDIE LIGHTSEY
8/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
BIRMINGHAM, AL
O W|2017 GMC Canyon
Confirmed Service Customer
8/7/2026
I called and made an appointment for a diagnostic check of my truck a day or so before my “scheduled” appointment. I dropped my truck off the night before. I then get a email stating that it will be up to 48 hrs before they can get to my “scheduled” diagnosis. No one said that before I came there. You ended up having my truck over a week! I had to scramble to find rides to work. I wished that you had been open and honest before you got my truck. You are 20 miles from my home one way so it is important to know how long and when I can get my truck.
JUSTIN SMITH
8/8/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BESSEMER, AL
Abraham O|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2026
Friendly and helpful service, Candie, was my service tech and was great to work with.
CANDIE LIGHTSEY
8/23/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HOMEWOOD, AL
Joe M|2026 Chevrolet Tahoe
Confirmed Service Customer
8/25/2026
Justin was terrific He went above and beyond d help me get my car what it needed
JUSTIN SMITH
8/27/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
Marcelo G|2026 Chevrolet Equinox
Confirmed Service Customer
8/26/2026
The best service
CANDIE LIGHTSEY
8/27/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
PELHAM, AL
Ronald M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2026
It was ok
JUSTIN SMITH
8/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GARDENDALE, AL
Willie G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2026
Began process upon arrival. The rep confirmed the service to be done. The work was completed in a timely manner. It was drives like when I first drove it. A professional staff, friendly, and courteous that provides great service. I am very thankful.
CANDIE LIGHTSEY
8/12/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
GREGORY A|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/17/2026
EC and Mr. Wray was awesome! Highly recommended Edwards Chevrolet.
EC ALEXANDER
8/19/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
HATTIESBURG, MS
Rick S|2013 GMC 1500 Sierra
Confirmed Service Customer
8/17/2026
Rick is the best!
RICHARD SMITH
8/19/2026
We're grateful for your kind words and look forward to assisting you again in the future.
LOCUST FORK, AL
TAMEKIA J|2026 Chevrolet Traverse
Confirmed Sales Customer
8/30/2026
I had a great experience...
THADDEUS COLE
8/30/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BESSEMER, AL
Glenniquia W|2024 Chevrolet Tahoe
Confirmed Service Customer
8/30/2026
I had to calling the dealership for updates, no one ever called me. Other that the visit went well.
RICHARD SMITH
8/31/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Hueytown, AL
Dennis M|2023 Chevrolet Traverse
Confirmed Service Customer
8/31/2026
the time was great and the coupon was really nice(thanks)
JUSTIN SMITH
9/1/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BIRMINGHAM, AL
John L|2009 Chevrolet Suburban
Confirmed Service Customer
8/14/2026
Everyone was nice and Perfectional
JUSTIN SMITH
8/16/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
Christopher W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2026
I am a little disappointed with the cost for just an oil change. $170 is a little much. It appears extra things were added. $58 for fuel system cleaning that was not approved.
CANDIE LIGHTSEY
8/16/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Springville, AL
Ronald M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2026
Great
JUSTIN SMITH
8/16/2026
Thank you for the excellent review! We appreciate your business and are always here if you need anything.
GARDENDALE, AL
Gloria M|2014 Chevrolet Malibu
Confirmed Service Customer
8/24/2026
Service was good
RICHARD SMITH
8/27/2026
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
BIRMINGHAM, AL
Katherine K|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/25/2026
I’ve depended on Edward’s Chevrolet for years to keep my cars running smoothly.
CANDIE LIGHTSEY
8/27/2026
Your feedback means a lot to our team. Thank you for trusting us with your automotive needs.
BIRMINGHAM, AL
Valencia J|2023 Chevrolet Malibu
Confirmed Service Customer
8/21/2026
Service was good even the fleet rep
LUCI LIGHTSEY
8/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
TENISHA L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/19/2026
I bought my vehicle via the phone. When I contacted the dealership a representative was assigned to me within 30 minutes and she went to work on setting me up with the vehicle of my liking as well as making my experience set apart from any other experience I’ve had in the past.
VERONICA TASSONE
8/20/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BRANDON, MS